Module · CRM Pratcom Connect
Pratcom Connect CRM: all your contacts and conversations in one place
The central dashboard of the suite. Every lead captured by the chatbot or a form lands here, enriched with its full history. You know who to contact, when and why, no more spreadsheets or lost email threads.
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In a nutshell
The Pratcom Connect CRM is the central dashboard of the suite. It brings all your contacts, their conversations, and their submissions together in one place, fed automatically by the other modules (chatbot, forms). Built for SMBs, it is easy to use and included at no charge when at least one paid Connect module is active.
What the CRM brings you
A clear view
of every client.
Centralized contacts
All your leads and clients in a single database, no more contact details scattered across emails and spreadsheets.
Complete history
Every conversation and submission is linked to the right contact. You pick up the thread instantly.
Automatically fed
The Chat and Forms modules push leads in real time, with no manual data entry required.
Your data, exportable
Full export at any time, compliant with Law 25. No lock-in: your data stays yours.
Frequently asked questions
The Connect CRM: your questions.
What is the Pratcom Connect CRM?
The Pratcom Connect CRM is the central dashboard of the suite. It brings all your contacts, their conversations, and their submissions together in one place, fed automatically by the Chat and Forms modules. It is designed to be easy to use for an SMB.
Is the CRM really free?
The Pratcom Connect CRM is included at no charge when at least one paid module of the suite (such as Connect Chat) is active. It is the core that connects all your tools, so it makes perfect sense for it to be accessible.
How do leads arrive in the CRM?
Automatically. When a visitor submits their contact details via the Connect Chat chatbot or a Connect Forms form, a contact is created or enriched in the CRM in real time, complete with their full history.
Can I export my data?
Yes, at any time and in full. Pratcom Connect does not lock in your data. You retain full control of your contacts, in compliance with Law 25.
Is the CRM suitable for a small team?
Yes. It is built for SMBs that do not need a complex enterprise CRM. The goal is to centralize your leads so you never lose one again, with no steep learning curve.
Never lose
another lead.
Request a Pratcom Connect demo and finally centralize all your contacts.